Shipping policy

Shipping Policy

We offer fast, reliable shipping from our U.S. domestic and EU warehouses.

Processing Time:
Orders are processed within 1–2 business days (excluding weekends and holidays) after your order confirmation email is sent.

Shipping Methods & Delivery Time:

  • Standard Shipping (USPS / UPS Ground): 3-7 business days

  • Expedited Shipping (FedEx / UPS 2-Day): 3 business days

  • Free Shipping: Available on orders over $50 (Standard Shipping only; excludes remote areas)

Shipping Rates:
Shipping charges will be calculated and displayed at checkout. Free shipping is automatically applied to eligible orders.

Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number.

Shipping Areas:

  • Prices do not cover islands or remote areas — additional fees apply for these locations.

  • We only ship to countries listed on the product detail page.

  • Our EU warehouse does not accept returns. Failed deliveries will be returned to sender.

Important:
Please ensure your shipping address is accurate and complete. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If you have any questions about your order or shipping, please contact us at support@daydaydoll.com