Frequently Asked Questions | Discreet Shipping, Fast Delivery, Factory-Direct Sex Dolls

FAQ

🔒 Will my order be shipped discreetly?

Yes. All orders are packed in plain, unbranded boxes or secure mailers with no mention of the contents. The shipping label simply says “Customer Service.” Your billing statement will also show a generic business name to protect your privacy.

🚚 Where do you ship from? How long does shipping take?

We ship from local U.S. and Europe warehouses for faster delivery. Most orders are dispatched within 24 hours. Delivery times:

U.S.: 3–7 business days
Europe: 3–7 business days
Other regions: 5–15 business days (varies by location)

Free shipping applies to U.S. and Europe orders (except remote areas).

🌍 Do you ship internationally?

Yes! We offer global shipping. Please note, delivery time and shipping fees may vary for international orders outside U.S. and Europe.

💳 How will the charge appear on my credit card or PayPal?

Your payment will appear under a discreet, generic business name. There will be no reference to the product or category.

🎁 What’s included with my order?

Every order includes:
✅ 1 × Wig (free gift)
✅ 1 × Random sexy lingerie set (free gift)
✅ 1 × Vaginal warming rod (free gift)
✅ 1 × Cleaning tool (free gift)

🔧 How do I clean and maintain the doll?

Your order includes a cleaning tool to help with hygiene. We recommend cleaning before and after use with warm water and mild, body-safe soap. Apply renewal powder (or cornstarch) to keep the skin soft.

🏭 Why should I buy from you?

We are a direct factory supplier with over 12 years of experience. All products undergo strict quality checks. We provide fast shipping, free gifts, and dedicated customer support — always with your privacy in mind.