Refund Guarantee
At DAYDAY DOLL, we understand that purchasing an adult doll is a highly personal decision — and we want you to feel confident from the moment you click “Buy.”
That’s why we offer a Worry-Free Refund Guarantee:
✅ Not satisfied with your purchase?
No worries! If your item meets the return conditions below, we’ll gladly process a refund or exchange:
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Product is unused and unopened
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Returned in original packaging with all accessories
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Return request is submitted within 7 days of delivery
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Applies to non-customized products only (custom-made items are not eligible for return)
Once your return is approved, we will process your refund within 2 business days — giving you peace of mind and total control.
If your item arrives damaged or defective, simply contact us within 48 hours with clear photo or video proof. We’ll take care of it with a replacement or full refund.
💌 Contact: support@daydaydoll.com
We’re here to support you every step of the way.