shipping-policy
We're committed to getting your doll to you quickly and discreetly. Here's what you need to know.
## Processing Time
We pack and ship your order within 1–2 business days.
## Delivery Time
- **Standard Shipping (USPS / UPS Ground):** 3–7 business days
- **Expedited Shipping (FedEx / UPS 2-Day):** 2–3 business days
- **Free Shipping:** On orders over $50 (standard delivery, remote areas excluded)
## Tracking Info
Once your order ships, we'll send you a tracking number so you can follow your doll's journey.
## Where We Ship
- We ship to all countries listed on each product page
- US orders go from our California warehouse
- EU orders go from our Paris warehouse
- Prices cover most locations — remote islands may have a small extra fee
## A Few Friendly Reminders
- Double-check your shipping address at checkout. We want your doll to land safely with you!
- If anything looks off with your delivery, just reach out — we're here to help.
## Contact Us
- Email: support@daydaydoll.com
- WhatsApp: +86 13922732621
We usually reply within 1–2 business days.